1. At we try to keep things simple.
  2. If a plants received and is in defective condition ( Dead On Arrival ) or damaged the product will be replaced with a new plant. The plant has to be shipped back to with all original packing and accessories with no damage to serial numbers. Shipping charges for the return will be refunded.
  3. If product is defective or DOA All delivery charges “from” and “to” will be borne by


  1. Most plants can be returned within 7 days of receiving the same if the product has not been opened and is in the same sealed condition. However this is plant and product sepecific and has to be approved before a return can be done. Please send an e mail to to check if a product can be returned. A restocking fee of 30% will be charged if a product is returned.
  2. Please note, any product that has been opened becomes a “used” product even if it never has been used and as such cannot be treated as a return. Only unopened products can be considered for returns.